From Fujifilm.
I finally wrote in to Fujifilm, expressing my disappointment in their products and brand. To my surprise, the manager decided to take my faulty camera in for a diagnosis. Over the brief phone call, I stated I WILL NOT be willingly to pay for any cost for this camera (a camera which they replaced a new part and came down time and time again with the same error). Why does a consumer have to bear costs for a mechanical error we have no responsibility for, why does the consumer have to bear any cost for a faulty camera they failed to repair it in the first place (to prevent it from happening again and again)??? They even sent me a quote for the repair when I have already made it clear, I WILL NOT BEAR ANY COST.
We'll have to wait and see...
No comments:
Post a Comment